About us

Cashback should be simple, fast, and fair.

We built QuickCashback because every existing cashback service quietly kept too much of the commission for itself. Here is who we are, how we operate, and what we stand for.

Our story

QuickCashback was founded in November 2022 by three former product engineers who had spent years building affiliate-marketing infrastructure for large e-commerce platforms. The pattern we kept seeing was uncomfortable: retailers pay affiliate networks 5–20% commission on every sale, the networks and publishers keep the majority of that commission, and the shopper — the person whose purchase generated the money in the first place — gets a token 1–2% cashback.

We spent 2023 building the technology to change that ratio. By the time we opened the service publicly in early 2024, our operating model was clear: keep operating costs low, pass through as much of the commission as mathematically possible, and never hide fees or terms in fine print. Today we operate from offices in London and Karachi, employ 34 people, and process cashback for over two million members across 42 countries.

Our mission

Give the online shopper the largest possible share of the retailer commissions their purchases generate, while remaining a stable, transparent business that will still be here in ten years.

Our vision

A world where cashback is a background utility — not a game, not a loyalty program, not a marketing gimmick — but a boring, dependable rebate on the shopping people were going to do anyway. If we do our job well, most members will interact with our product for less than 30 seconds per purchase and never think about it again until the payout notification arrives.

Our values

Honest rates

We publish the exact category-level rate a retailer pays, updated weekly. We do not advertise a headline store rate that only applies to one category and let shoppers assume it applies to their purchase.

No dark patterns

We do not use countdown timers, false-scarcity banners, or misleading "limited time" claims. If a rate is elevated for a week, we say so plainly and show the exact end date.

Members over metrics

When a member's order fails to track, our support team has authority to pay the cashback out of company funds while we chase the retailer through the network. Members should never lose money because of technical failures on our side.

Boring, on purpose

The best cashback experience is the one you barely notice. We optimise for reliability and speed of payout, not novelty features.

Why customers trust us

We publish our monthly payout totals, our missed-tracking claim resolution rate, and the number of member complaints we resolve. These numbers are on our public metrics page and updated on the first of every month. The current numbers as of last update: $3.9M paid to members in the last 30 days, 82% of manual claims resolved in favour of the member, 94% of support tickets closed within 24 hours, average member NPS of 62.

How cashback works, in one paragraph

When you click a QuickCashback link and complete a purchase at a partner retailer, that retailer pays a commission to the affiliate network that connected you. We keep a small margin to fund the business and pass the majority of the commission back to you as cashback. Cashback shows as "pending" until the retailer's return window closes (typically 30–90 days), after which it becomes "confirmed" and eligible for withdrawal. Read the full explanation on our How it works page.

Our technology

We built our tracking infrastructure from scratch on a mixture of Cloudflare Workers for edge attribution, PostgreSQL for the financial ledger, and a proprietary reconciliation engine that matches network postbacks against member click history in under 200 milliseconds. Every financial mutation is written to an immutable audit log. Withdrawals are batched hourly and released to PayPal, bank ACH, and Stripe Connect rails automatically.

Our commitment

We commit to publishing an annual transparency report, keeping our rate reporting honest, resolving support tickets within 48 hours, and continuing to increase the percentage of commission we pass through to members over time. If we ever fall short on any of these, we will say so publicly.

Team & leadership

The senior team behind QuickCashback comes from Booking.com, Klarna, Wise, and Shopify — companies whose engineering cultures shape how we build. Full leadership bios are available on request. We are a self-funded, profitable company; we have not raised outside venture capital and do not plan to.