Reference
Cashback Glossary
A plain-English dictionary of the terms you'll see on rate cards, in retailer terms of service, and inside your dashboard.
The affiliate industry runs on a vocabulary most shoppers never encounter. You can use cashback perfectly effectively without any of these words, but understanding them lets you read the small print on a retailer's affiliate terms and troubleshoot when something goes wrong. Terms are ordered alphabetically.
- Affiliate network
- The intermediary company (Impact, CJ, Awin, Rakuten Advertising) that connects retailers to publishers, handles cookie-based tracking, aggregates transactions, and processes commission payments. QuickCashback works with all four major networks plus several regional ones.
- Attribution
- The process of identifying which publisher earned commission on a specific sale. Almost always last-click-wins: the final affiliate cookie set before checkout wins the commission.
- Average order value (AOV)
- The mean dollar value of orders placed by shoppers referred through an affiliate. Higher AOV usually correlates with lower conversion rate — expensive items convert less often per click.
- Chargeback
- A payment reversal initiated by the shopper's card issuer, typically as a dispute. Chargebacks reverse cashback attribution because the affiliate network treats the sale as undone.
- Clawback
- The removal of a previously-tracked commission after the fact — usually due to a return, refund, or chargeback. Reduces pending amounts more often than confirmed amounts.
- Commission
- The amount a retailer pays the affiliate network per referred sale, expressed as a percentage of sale value. Our cashback rate is calculated from the passthrough share of this commission after network fees and platform margin.
- Confirmed
- Cashback that has cleared the retailer's return window and been released by the affiliate network. Confirmed cashback is guaranteed and available to withdraw.
- Confirmation window
- The waiting period between pending and confirmed status. Set by the retailer, typically 45–90 days after purchase. Ensures return-window transactions have settled before commission is paid out.
- Conversion rate
- The percentage of clicks that result in a completed purchase. Industry averages sit between 2% and 8%, higher for well-known brands and destination retailers.
- Cookie
- A small text file the retailer's website stores in your browser when you click a cashback link. Contains a unique identifier that ties later purchases back to QuickCashback. Expires after 24 hours to 45 days depending on retailer.
- Cookie duration
- The length of time an affiliate cookie remains valid after being set. Longer durations improve attribution rates because they capture delayed purchase decisions.
- De-duplication
- The process retailers use to assign a sale to a single publisher when multiple publishers touched the shopper's journey. Usually favours last-click but sometimes weights content publishers over voucher-code publishers.
- Deep link
- A cashback link that opens a specific product or category page inside the retailer's mobile app rather than a general home page. Improves conversion but breaks attribution more often than web-based tracking.
- Earnings per click (EPC)
- The average commission earned per click sent to a retailer across the entire affiliate network. Used by networks to rank retailer profitability.
- First-click attribution
- An attribution model where the earliest affiliate cookie wins commission. Less common than last-click — used mostly in travel and financial-product categories with long research cycles.
- Last-click attribution
- The industry-standard attribution model. The final affiliate cookie set before checkout wins. Why activating cashback last, right before payment, is the most important behavioural rule.
- Pending
- The status of cashback that has been tracked but not yet confirmed. Pending amounts appear within 24–72 hours of a qualifying purchase and remain until the retailer's return window closes.
- Publisher
- Any website, extension, or app that drives traffic to retailers in exchange for commission. Cashback platforms, coupon sites, editorial review sites, and creator accounts are all publishers.
- Rate
- The specific commission percentage a retailer pays for a given category or product. Rates change frequently — sometimes monthly, sometimes at the start of a promotional window.
- Rate cut
- A temporary reduction in commission during a retailer's own promotional event (Black Friday, seasonal sales). Cashback percentages drop for the promotional window and recover afterward.
- Sticky cookie
- An affiliate cookie configured to persist even if the shopper visits other affiliate sites before checkout. Extremely rare, typically only for retailers with negotiated relationships with a specific publisher.
- Stacking
- Combining a coupon code, sale price, cashback, and other discounts on the same purchase. Most discounts stack because they reduce different base amounts; the exception is a second affiliate cookie, which overwrites the first.
- Tenancy
- A negotiated arrangement where a retailer pays a publisher a fixed placement fee regardless of clicks or conversions. Not standard commission and not passed through as cashback.
- Tracking
- The end-to-end mechanism that ties a click to a purchase to a commission. Tracking failure — where a purchase happens but is not attributed to the correct publisher — accounts for 3–6% of clicked orders industry-wide.
- Voucher code discount publisher (VCD)
- A publisher category focused on coupon codes rather than editorial content. Some retailers apply lower commission to VCD-attributed sales because voucher-code searches often occur immediately before checkout.